William Crooks
I am a Network Engineer at ExxonMobil, working to deploy network infrastructure in the Permian Basin. I've worked in the Information Technology Sector for over 10 years in many different roles such as Information Security, Networking, Helpdesk, Systems Administration, Infrastructure, and Operational Technology/Industrial IT.
Skills
- Web Server Infrastructure – IIS, Apache, NGINX
- Cybersecurity Investigation and EDR platforms – CrowdStrike, Cylance, Demisto
- Database technologies – SQL, MySQL, MongoDB, Postgres
- Search and analytics engines – Splunk, ElasticSearch
Experience
Network Engineer
- Developed the configuration standards and requirements for L2 Process Control Network switching in the Delaware and Permian, as they pertain to both Fiber and Radios across Tank Batteries, Well Pads, and Compressor Stations.
- Configured 276 Cisco and Allen-Bradley fiber-capable managed switches across the Delaware and Permian Basins to provide L2 Process Control network connectivity and insights for the business, as well as reduce downtime/shut-ins due to connectivity issues.
- Developed the process for and executed 35 Brownfield/Greenfield Fiber Cutovers, transitioning the facilities off of radio and onto fiber, completing all Delaware Brownfield Remediations and meeting all Day One opportunities.
- Aided in the Pre-Commissioning checks/Mechanical Completion Walk-through for a Central Delivery Point’s Business Wireless Access Points and CCTV Cameras (IT Scope).
- Installed Palo Alto appliances at various field facilities and supervised Business Switch and Wireless Access Point installation, including fiber and electrical.
- Helped to develop the network topology for Greenfield Delaware Power Substations.
- Audited configurations of Industrial firewalls at a Central Delivery Point and Cameron/Berkut Drilling Environments for External Network Connection investigations and the Industrial IT teams respectively.
Systems Administrator/IT Support Technician
- Migrated and maintained virtual servers to support content creation, content delivery, web servers, and CI/CD pipelines.
- Upgraded and supported employee workstations to support the manufacturing of class rings, letter jackets, and school yearbooks.
Security Risk Mitigation Analyst
- Leveraged tools such as Splunk, Palo Alto appliances, CrowdStrike, Cylance, Demisto, Proofpoint, and internal tools to address and mitigate corporate Cyber Security threats.
- Sent out emails under Phishing Campaigns aimed at internal employees for user awareness and education.
- Automated processes with Python and PowerShell to reduce employee time spent on repetitive tasks and gain actionable insight from Analyst behavior to tie into Predictive Analytics efforts.
Systems Administrator/IT Support Technician
- Supported over one hundred employee workstations to resolve any hardware or software issues.
- Utilized Microsoft Office 365 and Active Directory administration tools to maintain employee access to the Office Suite and Corporate Domain.
- Implemented custom asset management systems alongside SolarWinds N-Central for remote management and MSP Manager for ticketing to reorganize the IT department for growth.
- Diagnosed configurations and issues with Windows, VMWare, Hyper-V, F5 Big-IP, NGINX, IIS, Graylog, Veeam, Sonicwall, Cisco appliances, Accellos WMS, UPS shipping utilities, and Sage Accounting Server/Client software.
- Redesigned Datacenter systems topology and migrated production Web/SQL Servers between multiple Cloud Computing Providers while optimizing the network for heavy E-Commerce throughput.
IT Helpdesk/ID Card Production Technician
- Assisted customers troubleshoot a variety of devices and services through procedural troubleshooting.
- Effectively and efficiently found ways to handle customer interactions for problem resolution.
- Utilized a Work Ticket system to optimize helpdesk job resolutions.
Network/Systems Administrator
- Redesigned company’s networking architecture to adapt with changing business practices.
- Maintained operation-critical data systems to avoid unpredicted down time.
- Facilitated the transition from physical servers to a modern “cloud” setup through the use of virtualization.
- Removed sensitive information from retired equipment via DBAN and the physical destruction of hard drives.
- Aided in web and backend development with knowledge of Adobe Flash programming.
Education
Oklahoma State University, Stillwater, OK
Honors & Awards
Dean's Honor Roll
President's Honor Roll
Eagle Scout Award, Boy Scouts of America
Projects
This section contains projects that I've developed:
Flask KVM Hypervisor
Python/KVM Project
A Python Flask frontend UI with KVM API middleware integrations to manage KVM virtual machines as well as associated networking, storage, and processing.
Python Flask KVM Open vSwitch Virtualization
CubeSAT
Custom 1U CubeSAT PoC Project
A fully custom 1U CubeSAT, compliant with all CubeSAT Specifications, as a means of developing out my Electrical Engineering Skills.
CubeSAT C++ PCB Design MCU I2C SPI Ham Radio
OLSR Mesh
OpenWRT Implementation of OLSRd
A full-featured implementation of OLSR running on custom compiled versions of OpenWRT.
OLSR OpenWRT Mesh Networking Wireless
NB2